REVIEW · USA AUDIO TOURS

Scranton’s The Office Self Guided GPS Audio Walking Tour

★ 4.5 · 2 reviews 1 hour to 1 hour 30 minutes (approx.) From $9 Operated by WalknTours · Bookable on Viator
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Scranton has a TV-side story. This self-guided walk connects The Office to real streets, public buildings, local history, and the city’s famous Welcome to Scranton sign. I like the low $9.75 price and the freedom to start anytime, pause, or move at your own pace. I also like that the narration gives Scranton history equal billing with show trivia. The main drawback is the app’s directions, which can be confusing at a few turns.

You will spend about an hour to an hour and a half walking outdoors from the Lackawanna County Visitors Bureau to Steamtown National Historic Site. Bring your phone, headphones, and a little patience. The experience has no human guide, no food or drink, and no admission fees, so what you pay is for the audio route and storytelling.

Key points to know before you go

Scranton’s The Office Self Guided GPS Audio Walking Tour - Key points to know before you go

  • The walk starts at the Lackawanna County Visitors Bureau and ends at Steamtown National Historic Site.
  • The Office Mural and Welcome to Scranton sign provide the strongest photo stops.
  • Scranton history is woven into the comedy, including the Pulaski Statue and Electric City background.
  • The WalkNTours app supplies all narration and directions, with no live guide joining your group.
  • The route is private and flexible, so you can walk only with your own party and stop when you like.
  • Winter can affect the route, since a closed footpath may require a longer alternate way.

A television tour with a real Scranton backbone

Scranton’s The Office Self Guided GPS Audio Walking Tour - A television tour with a real Scranton backbone

This is not a hunt for a fictional Dunder Mifflin office. The show’s actual office interiors were not built into this route. Instead, the walk explains how the series used Scranton as part of its identity and points you toward recognizable city landmarks connected with the program.

That distinction matters. If you want a parade of filming locations or a fan convention with costumed characters, this is not that kind of outing. If you like seeing how a television show borrowed a city’s name, landmarks, jokes, and civic pride, the format works better.

I especially like the balance between The Office references and local facts. The Pulaski Statue, Scranton Electric Building, and City Hall are not just props for a television theme. They give you a reason to pay attention to the city beyond the sitcom.

The experience has earned a 4.5 rating from two submitted ratings, though that is a very small sample. The strongest praise centers on the narrator’s pleasant voice and the way the humor is tied to Scranton’s past. That combination is the heart of the tour.

Starting at 135 Jefferson Avenue

You begin outside the Lackawanna County Visitors Bureau and Welcome Center at 135 Jefferson Avenue. This is a useful starting place because the narration first gives you some orientation about Scranton before sending you toward the themed stops.

Expect about five minutes here. Admission is free because you are listening outside, not entering a paid attraction. The opening is brief, but it helps set up the city as more than a backdrop for a television comedy.

You need to download the WalkNTours app before or at the start of the walk. Your booking confirmation is sent at the time of purchase, and the tour remains available rather than expiring after one use. That is helpful if you want to stop for lunch, return to a location, or split the walk across part of a day.

The meeting point is near public transportation. A parking garage is also nearby, which makes the starting point practical if you are driving into downtown Scranton. Still, allow a few minutes to park, open the app, and get the route loaded before pressing play.

The Office Mural brings the theme into focus

Scranton’s The Office Self Guided GPS Audio Walking Tour - The Office Mural brings the theme into focus

The Office Mural is the first clear visual payoff. You will stop for about five minutes while the audio explains its connection with the show and points out related scenes or references.

This is the place where the tour’s theme becomes tangible. A mural gives you something to look at while the narration plays, which feels more natural than standing beside an ordinary street corner with your phone held up to your ear.

It is also a good photo stop. Since this is a self-guided walk, you can take your time instead of worrying about holding up a group. You can listen first, take pictures second, or pause the audio and return to the story.

One practical warning: the route instructions may not always agree perfectly with the visible direction of the next stop. At one point, the app can tell you to turn left and walk down a block toward the mural while also suggesting you are heading the wrong way. Keep the map open and check the landmark itself before changing course.

Pulaski Statue adds a welcome change of pace

Scranton’s The Office Self Guided GPS Audio Walking Tour - Pulaski Statue adds a welcome change of pace

The Pulaski Statue takes about five minutes and shifts the focus from television to local history. The audio explains the statue’s background and gives you another reason to look closely at Scranton’s public spaces.

This stop is valuable for anyone who would rather not spend the whole walk hearing sitcom trivia. The tour’s historical material was praised more strongly than the show references by at least one person who completed it, and I can understand why. Local context gives the outing more substance.

If you are visiting with children or friends who know every episode, this stop keeps the experience from becoming a simple fan quiz. If you came mainly for jokes and famous scenes, it may feel like a short detour. The overall route benefits from the change.

The Scranton Electric Building explains Electric City

Scranton’s The Office Self Guided GPS Audio Walking Tour - The Scranton Electric Building explains Electric City

At the Scranton Electric Building, you will see the familiar sign associated with the city’s Electric City nickname. The stop lasts about five minutes and explains why that name matters.

This is one of the better examples of the tour using a landmark as a starting point for a larger story. You are not merely told to take a picture of a sign. The narration connects the building and the nickname to Scranton’s civic identity.

For The Office fans, the building also has recognition value because the sign has appeared in connection with the show’s image of Scranton. For everyone else, it is a compact bit of city background that helps explain why the television series selected Scranton as its setting.

City Hall and the oversized Dundie Award

Scranton’s The Office Self Guided GPS Audio Walking Tour - City Hall and the oversized Dundie Award

Scranton City Hall is another short stop, with about five minutes of listening time. The big attraction here is the largest Dundie award on display.

This is probably the most direct fan-service moment on the route. The Dundies are central to The Office humor, and seeing a large physical version gives you an easy picture to remember. It also provides a better sense of how the city has embraced its television connection.

The stop is outside, and the tour does not include admission to any building. If the award is inside a restricted area or not visible during your visit, your experience may depend on the current display conditions. The supplied information identifies it as being on display, but it does not promise indoor access or particular opening arrangements.

The Marketplace at Steamtown links mall, sign, and show

Scranton’s The Office Self Guided GPS Audio Walking Tour - The Marketplace at Steamtown links mall, sign, and show

The Marketplace at Steamtown receives about ten minutes, making it the longest single stop. The mall is connected with The Office, and it is also associated with the Welcome to Scranton sign.

This stop gives the walk a useful pause from street-side monuments. You can hear the story behind the mall and its place in the city’s television identity. The narration also helps explain why the sign is located there rather than simply treating it as a random photo opportunity.

The mall’s access matters. The tour remains an outdoor experience, and the sign may be easier to see or photograph when the mall is open. If the building is closed, you should not count on entering just because it appears on the route. The walk can still continue, but your view of the sign may be limited.

The Welcome to Scranton sign is the main photo stop

Scranton’s The Office Self Guided GPS Audio Walking Tour - The Welcome to Scranton sign is the main photo stop

The Welcome to Scranton sign gets its own five-minute stop. If the mall is open, you can go see it and take a picture.

This is likely the moment most fans will have in mind when they book. The sign is a simple object, but it carries much of the show’s visual identity. It gives you a clear connection between the fictional workplace comedy and the real city.

I would save a little extra time here if photographs matter to you. The stated stop length is short, but a self-guided route lets you pause without making a group wait. You can also replay the narration if the surroundings are noisy.

The sign should not be treated as the sole reason to buy the tour. Its value comes from the story around it, plus the route that shows you how the city uses the show as part of its public image.

Twenty minutes of streets, stories, and small connections

The final part moves through Scranton’s streets and takes about twenty minutes. The audio points out additional places linked with The Office and explains their stories as you walk toward the ending.

This section may feel less structured than the named landmarks. There is no single large object waiting at every corner, so you need to stay attentive to the app and listen for directions. It is also where navigation problems can become most frustrating.

The route ends at Steamtown National Historic Site, at 350 Cliff Street. The audio explains the site’s connection with The Office, which gives the finish a clear thematic link rather than ending at an unrelated sidewalk.

The tour information lists Steamtown’s hours as midnight to 11:30 p.m. daily from July 22, 2025, through February 16, 2027. The walk itself is outside, but that schedule does not necessarily mean every part of the site is available for entry at all times. Treat Steamtown as the endpoint and television connection, not as an included museum visit.

The app is convenient, but directions need attention

The best feature of a self-guided app is control. You can begin at a time that suits you, walk only with your own group, pause for food, and replay any section. The tour never expires, so you do not have to rush through every stop in one continuous session.

The weakness is navigation. The app may give unclear instructions, including a direction that seems to conflict with its warning that you are going the wrong way. You may get turned around if you follow the spoken prompts without checking the map or the next landmark.

Winter creates another issue. A footpath can close, forcing the app to offer an alternate route. The alternate instructions may not give you enough time to cover the extra distance before the next audio segment. If you visit in cold weather, allow more time than the advertised one to one and a half hours.

I would download the app and confirm that the route loads before leaving the starting point. Keep your phone charged, use headphones if you have them, and look up from the screen often enough to spot the actual buildings and signs.

What $9.75 buys you

At $9.75 per person, the tour is inexpensive for a private activity. A couple pays less than $20, and your group receives a themed route, narration, local history, and flexible access without paying admission at each stop.

The value depends on what you expect. For a casual introduction to Scranton with a television angle, the price is fair. You are paying for convenience and storytelling, not for a live guide, reserved entry, food, or a special behind-the-scenes visit.

The price also works well for a short stop in Scranton. If you have only part of a day, the route gives you a plan instead of sending you downtown without direction. The audio fills in details you could easily miss on your own.

Still, I would not book it solely for deep The Office trivia. The historical material may be the stronger part, and the app’s route instructions require some self-management. That is a reasonable trade at this price, but it is worth knowing before you buy.

Who will enjoy this Scranton walk?

I would recommend it to:

  • Fans of The Office who want to connect the show with a real Pennsylvania city
  • Couples, families, or friends who prefer a private walk to a scheduled group tour
  • Visitors who like local history mixed with pop culture
  • Drivers who want a short downtown activity near parking and public transportation
  • Independent sightseers who want to start and pause on their own schedule

I would be more cautious if you dislike using phone apps, need perfectly clear walking directions, or want a live guide who can answer questions. The experience also requires outdoor walking, and winter conditions can alter the route.

Service animals are allowed, and the information says most people can participate. No special physical requirement is stated, but you should be ready to walk through city streets for up to an hour and a half.

Should you book this self-guided tour?

Book it if you want an affordable, low-pressure way to connect The Office with Scranton’s real landmarks. The best parts are the mural, City Hall’s Dundie, the Electric City sign, the Welcome to Scranton sign, and the historical narration that ties the stops together.

Skip it if you expect a live guide, indoor attractions, or flawless turn-by-turn directions. If you do book, use the map as well as the audio, allow extra time in winter, and keep your expectations focused on a pleasant city walk rather than a full television pilgrimage.

Free cancellation is available if you cancel at least 24 hours before the scheduled start time. Changes or cancellations inside that window are not refunded.

FAQ

How long does the Scranton The Office walking tour take?

The tour takes approximately one hour to one hour and 30 minutes.

Where does the tour start?

It starts outside the Lackawanna County Visitors Bureau and Welcome Center at 135 Jefferson Avenue, Scranton, Pennsylvania 18503.

Where does the tour end?

The route ends at Steamtown National Historic Site at 350 Cliff Street, Scranton, Pennsylvania 18503.

Is the tour guided by a person?

No. It is a self-guided audio tour delivered through the WalkNTours app. There is no human guide.

What language is offered?

The tour is offered in English.

How much does the tour cost?

The listed price is $9.75 per person.

Are admission fees included?

There are no admission fees included, and the stops are listed as free. No food or drink is included.

Do I need to join a group?

No. This is a private activity, and only your group participates.

Can I take the tour whenever I want?

Yes. You can go at your own pace, and the tour does not expire.

What happens if I need to cancel?

You can receive a full refund if you cancel at least 24 hours before the experience start time. Cancellations or changes made less than 24 hours before the start time are not refunded.

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